Introducing RxCare · The AI CRM From HPM
This year, you know first.
An AI CRM that works your whole book, so you stop finding out last.
It watches every client all year, does the busy work before your calls, and never reaches a client without your yes.
Ten minutes. Nothing changes until you say so.
The call every agent dreads
A client calls on a Tuesday.
Their pharmacy just told them a drug is not covered anymore. It fell off the plan back in March. It is August, they are upset, and this is the first you are hearing of it.
You did nothing wrong. But the client does not remember it that way. And neither does the renewal, or the referral they were going to send you.
Here is the honest part
Nobody can watch hundreds of lives.
Something is going wrong in your book right now, in a life you have not thought about today. That is not a work-harder problem. The math is impossible alone.
So we built RxCare to close that gap. Not another place to type things in. Something that goes and finds things out, and brings you the call to make.
Now picture the other Tuesday
You call them first.
“I saw a change on your plan, and I already looked at your options.” Same event. Opposite feeling. You look like the sharpest agent they know, because you knew before they did.
That is the whole idea. Hoping becomes knowing.
What it actually does
It watches. It preps. It waits for your yes.
It watches all year
Every client, not just the ones who call. With live plan and eligibility data underneath, a drug change or a move shows up the day it happens, not the day someone complains.
It does the busy work
The drug list, the pharmacy, the doctors, the notes. Gathered before you pick up the phone. It even writes up the call, so your notes exist without you writing them.
It checks what breaks a plan
Are the drugs still covered? Do they keep their doctor? You walk into the call already knowing the answer, instead of finding out live.
And it never goes quiet. Most books go dark from December to October. This one is being watched the whole time.
Here is the question every agent asks first. “So this thing talks to my clients?” Fair question. You spent years building those relationships.
No. It drafts, it checks, it prepares, and then it waits for you. You stay the licensed agent, and you stay the voice your clients know.
It even tells you when to leave someone alone. When a client is fine where they are, it says so, because “stay in plan” is a real answer here.
Fair questions
What agents ask us first.
Does it talk to my clients?
No. It prepares everything and waits for your yes. Every time.
Is my book hard to move over?
One click. Nothing to re-type. The switch is not a project.
Do I have to learn something complicated?
It does the work. You make the calls.
What happens to my relationships?
They stay yours. You are still the voice your clients know.
Medicare and ACA in two systems?
One book, one place. Not a separate tool for each.
What about the slow months?
There are none now. It watches all year.
Two ways to run your book
Hoping, or knowing.
Running on hope
- You react to whoever calls that day.
- You find out about problems late.
- You gather the same facts on every call.
- AEP is a fifty-four day scramble.
- Happy clients get churned by accident.
Running on knowing
- You hear about a change first.
- Your day arrives already sorted.
- The prep is done before you dial.
- AEP sits on one screen.
- You leave well enough alone, on purpose.
About switching
The switch is not a project.
Your whole book comes over in one click. Nothing to re-enter. It fits how you already sell, and nothing about your clients changes until you say so.
The season is coming
AEP opens October 15. Fifty-four days for your whole book.
October 15 to December 7. Every year something slips, and it was never carelessness. This year there are two ways to walk in. Hoping nothing breaks, or knowing exactly where every client stands.
Walk in knowing.
The demo takes less time than one difficult client call. Your book comes over in one click, and nothing changes until you say yes.