Campaign ROI

Campaign ROI · Data through 10/28/26 · pulled 10/29/26

The five things Sergio asked to see

From the L10 to-do: spending, qualified leads, agent recruiting, enrollments and return on investment. Two are fully tracked today. The other three fill in as the last connections land.

Campaign spending$2,906Medicare, on its $2,000 a week. Agent recruiting spent $2,088 on its own budget. Aug 1 to Oct 28, 2026Tracked
Qualified leads31Medicare leads, plus 109 agent webinar sign-upsTracked
Agent recruiting?contracted agents: the new CMS funnel tracks it once it launchesPartly tracked
Enrollments?needs the HQ and RxCare connection with MikeNot connected yet
Return on investment?needs enrollments, contracts and what a win is worthNot connected yet
Medicare$2,906Budget $2,000 a week · paused since 10/2831 qualified leads at $64.79 each3 appointments set · 0 met · enrollments not connected yet842 page likes at $1.07 each
Agent recruiting$2,088Last campaign’s budget $3,000 a month, now over · new budget pending109 webinar sign-ups at $13.16 eachAppointments, contracts and producing agents start counting at Carol’s launch748 page likes at $0.87 each

Two separate budgets

Budgets and spend

Medicare and agent recruiting run on their own budgets, so each is measured against its own. Nothing here is combined.

Medicare$2,000 a weekLive budget. Campaigns paused since 10/28 for the integrations and beta agents.
Week of Oct 12$804 of $2,000 · 40%
Week of Oct 19$1,726 of $2,000 · 86%
Oct 26 to 28 (paused)$375 of $2,000 · 19%
Medicare leads$2,008Goal: Enrolled members
Medicare audience building$897Goal: Page likes for warm Medicare retargeting
Agent recruiting$3,000 a monthThat campaign is over. The new recruiting budget is pending (HPM-195).
August$223 of $3,000 · 7%
September$1,786 of $3,000 · 60%
October (one test campaign)$79 of $3,000 · 3%
Agent recruiting leads$1,435Goal: Contracted, producing agents
Agent audience building$653Goal: Page likes for warm agent retargeting

Medicare · $2,008 on lead ads

From ad to enrollment

Every Facebook form lead lands in the Lead Relay and on the agent's sheet. Each status is counted here. Cost at each step is lead spend divided by how many leads got that far.

  1. 31qualified leads$64.79 each
  2. 19called (status set on the sheet)$105.71 each
  3. 5reached a person$401.68 each
  4. 3appointments set (2 later canceled)$669.47 each
  5. 0met with an agentnone yet each
  6. ?enrolledwaits on the HQ and RxCare connection
  • The gap is follow-up, not leads. 13 leads have no status on the sheet yet, and 14 more are marked “no answer.”
  • One agent is taking every lead. The L10 paused this campaign until three beta agents and the integrations are ready.
  • All three appointments came from three ads: Doctors and drugs V1, Four calls this week and Start V2.

From arrival to first call

Speed to lead

The share of leads handled within each window, counted from the moment the lead arrives. Faster first calls reach more people.

Within60 sec5 min15 min30 min1 hr2 hr5 hr24 hr
Alert reached the agent100%100%100%100%100%100%100%100%
First call to the leadnot timednot timednot timednot timednot timednot timednot timednot timed
  • The alert is instant. All 31 of Ryan’s leads reached him within seconds of arriving.
  • The first call is not timed yet. The alert’s call button went out with 12 leads and has been tapped 0 times. Calls from the button fill this row to the second.

Every Medicare campaign

Medicare campaigns and ads

Open a campaign's ads to see every ad that produced a result, best first. Click an ad to play it.

Medicare leads · $2,008.40 spent

CampaignSpentLeadsCost per leadTargetAppointments setCost per appointment
Medicare 2027 test · Facebook form · FL$1,671.9330$55.73$40.002$835.97
Medicare 2027 test · Landing pages · FL$123.510none yet$40.000none yet
Medicare 2027 · Likes winners · form · FL$121.501$121.50$40.001$121.50
Medicare 2027 · New hooks · form · FL$91.461$91.46$40.000none yet
Medicare 2027 test · Facebook form · FL14 ads with leads · best first
Medicare 2027 · Likes winners · form · FL1 ad with leads · best first
Medicare 2027 · New hooks · form · FL1 ad with leads · best first

Medicare audience building · $897.11 spent

CampaignSpentPage likesCost per likeTarget
Medicare 2027 · Page likes · FL$897.11842$1.07$1.44
Medicare 2027 · Page likes · FL33 ads with page likes · best first

Cost is green at or under its target and red above it. Leads, sign-ups and likes use Facebook's default attribution. Targets: $40 a Medicare lead (HPM-141); a cost review above $1.44 a Medicare like (HPM-207). Appointments set include two later canceled.

Agent recruiting · $1,435 on lead ads

From ad to producing agent

Past campaigns ran through WebinarJam, so we can count sign-ups but not what happened after. The new CMS funnel with Carol tracks every step on her sheet and reports each one back to Facebook.

  1. 109webinar sign-ups$13.16 each
  2. ?watched the trainingtracked on the new CMS page
  3. ?appointment set with Caroltracked from Carol's calendar
  4. ?metCarol marks it on her sheet
  5. ?contractedCarol marks it on her sheet
  6. ?producingwaits on the HQ connection
  • CMS 2027 Final Rule is the best buy so far: 89 sign-ups at $8.53 each in Florida.
  • The new funnel is built and tested. It starts counting the day Carol’s campaign gets its budget and go.

Every recruiting campaign

Recruiting campaigns and ads

Open a campaign's ads to see every ad that produced a result, best first. Click an ad to play it.

Agent recruiting leads · $1,434.84 spent

CampaignSpentWebinar sign-upsCost per sign-upTarget
CMS 2027 Final Rule · FL$759.3889$8.53$15.00
Agency Ceiling · FL$173.884$43.47$15.00
Legacy Program · Traffic · FL$156.691,030 page views$0.15 per viewnone set
CMS 2027 Final Rule · 7 states$113.8311$10.35$15.00
Agency Ceiling · FL Agencies$81.271$81.27$15.00
Hybrid Agent test · FL$78.762$39.38$15.00
Legacy Program · Leads · FL$71.032$35.52$25.00
CMS 2027 Final Rule · FL2 ads with sign-ups · best first
Agency Ceiling · FL2 ads with sign-ups · best first
CMS 2027 Final Rule · 7 states2 ads with sign-ups · best first
Agency Ceiling · FL Agencies1 ad with sign-ups · best first
Hybrid Agent test · FL1 ad with sign-ups · best first
Legacy Program · Leads · FL1 ad with sign-ups · best first

Agent audience building · $653.47 spent

CampaignSpentPage likesCost per likeTarget
HPM · Page likes · FL$653.47748$0.87$1.00
HPM · Page likes · FL18 ads with page likes · best first

Cost is green at or under its target and red above it. Leads, sign-ups and likes use Facebook's default attribution. Targets from the content engine: $15 per CMS sign-up, a $25 ceiling per Legacy sign-up, $1.00 per agent like.

Every agent

Per agent

Every lead the Lead Relay has routed to each agent, and how far it got. Click a name for that agent's own page.

AgentProgramLeadsCalledReached a personAppointments setMet
Ryan PhillipsOpen the agent's pageMedicare3119 (61%)530
Alexa Ortizon the roster, no leads routed yetMedicare0––––
Carol AdamesCMS funnel waits on budget and goRecruiting0––––
Luis Vazqueztest sign-ups onlyRecruiting0––––

Monday to Sunday

Week by week

Spend and results for each week, each budget on its own, with what each result cost.

Week ofMedicare of $2,000 a weekAgent recruiting
Aug 24–
$187 spent0 sign-ups ($91 spent)118 likes at $0.82
Aug 31–
$476 spent25 sign-ups at $11.85190 likes at $0.95
Sep 7–
$543 spent37 sign-ups at $8.50303 likes at $0.75
Sep 14–
$735 spent43 sign-ups at $13.63137 likes at $1.09
Sep 21–
$68 spent2 sign-ups at $34.24
Sep 28––
Oct 5––
Oct 12
$804 spent, 40% of budget14 leads at $49.36136 likes at $0.83called 13 · reached 4 · appts 2
$79 spent2 sign-ups at $39.38
Oct 19
$1,726 spent, 86% of budget14 leads at $76.07634 likes at $1.04called 6 · reached 1 · appts 1
–
Oct 26 to 28 (so far)
$375 spent, 19% of budget4 leads at $63.1072 likes at $1.70called 0 · reached 0 · appts 0
–

Medicare campaigns are paused while the lead integrations and beta agents get ready (L10, 10/27).

Return on investment

Turn cost into return

Return needs one more number from leadership: what a win is worth to HPM. Type a value to see the return.

Medicare leads$2,008 spent
Enter a value to see the break-even count. Actual enrolled members wait on HQ.
Agent recruiting$1,435 spent
Enter a value to see the break-even count. Actual contracted agents wait on HQ.

Values you type stay in this browser. They are not saved or shared.

Data sources

How it's wired

Where every number on this page comes from, and what is still being connected.

LiveFacebook Ads APISpend, leads, registrations and likes for every campaign, every morning.Owner: Marketing
LiveLead Relay and agent sheetsEvery lead, the ad it came from, the alert time, and each status the agent sets.Owner: Marketing
BuildingTimed callsTime to first call, to the second, when agents call from the alert's call button.Owner: Agents
BuildingCMS funnel with CarolRecruiting past the sign-up: watched, appointment set, met, contracted. Built and tested, waits on budget and go.Owner: Nick
BuildingHQ and RxCare webhooksEnrollments and producing agents, the last step of each funnel.Owner: Nick and Mike
NeededValue of a winWhat one enrolled member and one contracted agent are worth to HPM. Turns cost into return.Owner: Leadership

Coming later

  • Google Ads and the Closed subscriber campaign. Brings non-Facebook spend onto this page once those leads run through the Lead Relay.
  • UHC co-op funding. Shows net cost after UHC's Med Supp funding and AEP match, and the Georgia results JJ reports by Dec 3.

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Go-live: 7/17/26 · Last updated: 9/28/26