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Research

Latoya Jones

Guest research

The facts behind the episode, each with its source, and what still needs confirming with the guest.

Superpower

She works the carrier side of the table for agents, and she notices and publicly thanks the ones who show up to educate.

LinkedIn profile

Guest

Latoya (LJ) Bognear Jones, Manager Medicare Sales, Health First Health Plans, Melbourne FL. Matched on name, employer (Health First), Medicare role and Justin's tie; 1st-degree LinkedIn connection. Read 2026-10-21.

DATED TIMELINE (one source per fact)

  • Mar 2005 to Sep 2010: Sales Team Lead / Customer Liaison / Field Trainer, David Lewis & Associates (LinkedIn experience). Company not found on the open web; whether it was insurance is unconfirmed.
  • 2010 to 2015: no record found.
  • May 2015 to Feb 2024: Broker Services & Account Relations Team Lead, Health First Health Plans, Brevard County (LinkedIn experience).
  • Jan 2023 to May 2025: Broker Sales Liaison, Health First Health Plans, Rockledge FL, hybrid (LinkedIn experience).
  • May 2025 to now: Manager Medicare Sales Svcs, Health First Health Plans, remote; manages new sales, retention and service for the Medicare sales department (LinkedIn experience). LinkedIn totals 11 yrs 6 mos at Health First; the pack says "since 2015".
  • Education: University of Nevada-Las Vegas shown on profile; education page empty, so no degree is known.
  • Undated: appeared with Denitza Hernandez on CBS "Breakfast with Bridgett" to explain Medicare options and annual enrollment (hf.org news page, seen in search; the page itself returned 403).
  • About Oct 2025 (LinkedIn, "1yr"): Health First's 2026 Broker Kickoff; first 2026 seminar hosted by an agency; thanked Romilda Pierce for a Well65 seminar in Eustis with Health Plan Markets; thanked Rosie Paulsen and S&R Services for a Well65+ event in Zephyrhills; "52 at Palm Bay Hospital and 28 at One Senior Place in Viera".
  • About Nov 2025 (LinkedIn, "11mo"): Health First sponsored a Veterans Breakfast at the Veterans Memorial Center, Merritt Island; a free-food community day in DeLand with an agency partner; an East Orlando seminar with 30+ attendees.
  • About Dec 2025 (LinkedIn, "10mo"): NABIP Central Florida holiday party post, calling NABIP an organization that "advocates for agents' and brokers' rights"; post about working with the Khan family this season (tags Health Plan Markets). A personal engagement post exists too; it is not used anywhere in the pack.
  • About late Sep 2026 (LinkedIn, "3w"): attended the HPM Broker Kickoff & Agent Appreciation at Andretti, International Drive, where Justin spoke.
  • About early Oct 2026 (LinkedIn, "2w"): Health First sales team kicked off AEP and OEP 2027; "proud of the continued growth of our broker partnerships".
  • About mid Oct 2026 (LinkedIn, "1w"): first 2027 Member Benefits Session, over 200 members at the Palm Bay Senior Center; nearly 400 members at the Melbourne Auditorium.
  • About Oct 16 2026 (LinkedIn, "5d"): Titusville Member Benefit Session, "celebrating a couple of members who have been with Health First Health Plans for an incredible 30 years"; Parrish Medical Center attended as a community partner. Her line: healthcare is "about more than benefits. It's about relationships, trust, and the communities we proudly serve."
  • NABIP Central Florida: LinkedIn headline says "NABIP CFL 2026 - 2027"; the chapter's board page lists her as President; ZoomInfo lists Vice President. Role to confirm with her.

SOURCES

  • LinkedIn profile, experience, education, activity: https://www.linkedin.com/in/latoya-b-821092177
  • hf.org Breakfast with Bridgett page: https://www.hf.org/news/watch-medicare-made-simple-health-first-health-plans-experts-share-tips-cbs-breakfast-bridgett (403 to automated reading; known from search)
  • WKMG, 2024-10-30, Health First Medicare segment (experts unnamed): https://gmg-wkmg-prod.cdn.arcpublishing.com/news/local/2024/10/30/medicare-advantage-enrollment-info-from-health-first
  • NABIP Central Florida board page: https://nabipcf.org/about/current-board-members/
  • ZoomInfo listing: https://www.zoominfo.com/p/Latoya-Bognear-jones/17437541750 (403; from search snippet)

COULD NOT REACH

  • LinkedIn company pages (Health First Health Plans about and posts, David Lewis & Associates) returned "unavailable" on 2026-10-21; not retried.
  • hf.org and ZoomInfo pages returned 403. No podcasts, talks or press interviews of hers turned up beyond the CBS segment.

CALLBACKS FOUND

  • S4E01 Sergio Diaz, the carrier relationship. S4E04 Romilda Pierce and S3E08 Rosie Paulsen, both thanked publicly by Latoya for hosting seminars.

TO CONFIRM

  • How she likes to be introduced (Latoya, LJ, Latoya Bognear Jones); her NABIP CF role; David Lewis & Associates; 2010 to 2015; UNLV; her on-screen title.

COMPLIANCE NOTE

  • Some of her posts name FMOs and agencies; the pack names none of them except HPM.

Checks (for Nick's team)

knowledge 20261021T120840825316Z-9f67f7150afe · instructions 7/7 pages · canon: the full canon response was too large to display, so all 19 published sections were read one by one through the method tool · operating rules, show brief, schedule, season brief, audience, facts, analytics read · learnings: response too large to display, so the latest host note's change to try was not read and no quiet cue was added · craft methods 5/5 read and applied in order · Justin's sheets used: Brenda, Gus, Jesse, Romilda, Randall, Scorpio (closest: Jesse, Romilda) · piece layers complete · whole-pack layers rerun after the delivery revision · route: check_pack required before save · pillars: psychology (promise, lesson, Act 4), emotion (story, Act 3 hard day, Act 5), relatability (mirror, Q6, Q15 callback), meaning (stakes, book tie-in, Closed Question), trust (proof, numbers, guardrails) · cold read: lands